Whether it’s
dealing with your dad’s decade-old computer or your own custom-built gaming
rig, troubleshooting computer problems is a part of any computer’s lifespan,
even if it’s not done daily. Of course, it’s good to be subscribed to a
professional technical support company, but there are the simple problems that
you may be able to handle if you only knew what to do. Ever heard of the common
stories from tech support call centers about the caller who complained that his
computer won’t turn on no matter how much he pressed the ‘on’ button? When the
tech support agent asked the caller if he plugged the computer in the wall
socket, the caller complied, and when he turned on the computer, the caller remarked,
“My computer turned on; you’re a genius!”
However, let’s
get something straight. Learning basic troubleshooting doesn’t take away
anything from professional tech support personnel. It takes experience,
training, and even a degree to learn how to fix and repair hardware problems.
Professional tech support people had to go through school and on-the-job
trainings, as well as taking a battery of exams just to earn a tech support
license. So, let’s not forget them even as we seek ways to learn some basic
troubleshooting.
Self-Learning
or Do-It-Yourself
If you have the
time to learn by yourself, or you’re the DIY type, the Internet has literally
millions of sites and online resources dedicated to learning basic
troubleshooting. If you’re subscribed to a tech support company, their official
site usually has a page or pages dedicated to basic troubleshooting. As an
example, take a look at this knowledgebase
from Supportrix. If you’re using Microsoft OS and Windows, their official site
has pages dedicated to basic troubleshooting. Other reliable sites that you can
find troubleshooting tips and lessons are from reputable PC magazines and
review sites. For video tutorials for basic troubleshooting, you can always
turn to the ever reliable YouTube and type DIY basic troubleshooting in your
search.
Short
Seasonal Workshops
Occasionally and
in many cities, colleges, universities, or major technology companies offer
seasonal hands-on workshops that come with registration fees. They usually last
from a couple of days to a week, depending on the type of training given. They
are seasonal because they are usually given during spring breaks, summer
vacations, or on long weekends, maximizing on the number of people who are free
during these seasons. Search online for these or be observant of posters or ads
announcing these workshops. They are worth your time.
Short
Courses at Schools
Colleges, universities, and schools that
specialize in computer science courses often offer short courses that range in
6 months to 1 year in duration. Some short courses are also really short are 2
to 3 months. If you have the money to spare, a course on basic troubleshooting
will really go a long way for you or your small business. And the diploma on
your wall can earn you bragging rights as well.
No comments:
Post a Comment